Latest news
Planned system maintenance
06/10/2025
We’ll be closed because of essential maintenance on Saturday 11 and Sunday 12 October. During this weekend online Self-Serve and our phone lines (including our automated payment service) will be unavailable.
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Planned system maintenance
29/09/2025
We’ll be closed because of essential maintenance over the weekends of 4-5 October and 11-12 October. During these weekends online Self-Serve and our phone lines (including our automated payment service) will be unavailable.
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Bank of England base rate reduction – 7 August 2025
07/08/2025
On Thursday 7 August, the Bank of England base rate (the Bank Rate) fell from 4.25% to 4.00%. See what this means for you.
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Planned system maintenance
01/08/2025
We’ll be closed because of essential maintenance over some weekends in September and early October. The dates currently planned for closure are 27-28 September and 4-5 October. During these weekends online Self-Serve and our phone lines (including our automated payment service) will be unavailable.
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Bank of England base rate reduction – 8 May 2025
08/05/2025
On Thursday 8 May, the Bank of England base rate (the Bank Rate) fell from 4.50% to 4.25%. See what this means for you.
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